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Claims Recovery

Asdem provides a wide range of demurrage and other maritime claims services including specialised expert legal advice, negotiation, mediation, arbitration and claims recovery. Upon request, and frequently on short notice, Asdem can also call upon the services of a wide range of experts and regularly supplies experienced claims specialists to work in client companies for long or short-term contracts. Additional information on each of these service areas are shown below.


Asdem handles all types of charter party and contract demurrage claims on behalf of oil companies, traders and ship owners. Because the company is totally independent we are able to approach all the parties involved in a dispute. As well as processing routine claims for its clients and resolving backlogs, we have extensive experience in recovering demurrage where cargoes have been traded through long chains of contracts. We have recovered demurrage from more than 25,000 contracts world-wide.

Other Contractual Claims

We resolve a wide range of oil industry contractual claims, including claims for deviation costs, bunkers, freight differentials and outturn settlements. We are often brought into advise when issues occur during the performance of a charterparty or sale and purchase contract with a view to putting a commercial solution into place and avoiding prolonged and expensive loss and delay or costly legal proceedings.

We work with maritime lawyers, advise on contracts and mediate in disputes. We will research background information and provide detailed reports. When all forms of negotiation have been exhausted, we will fight arbitration cases on behalf of our clients.

Consultancy Services

We have a team of very experienced consultants whom we are able to place in our clients' offices, often at short notice, to complete special projects, to clear backlogs of outstanding claims and to set up and train claims departments. We undertake audits of existing claims departments and, where appropriate, will recommend steps to improve cost-effectiveness. The company can provide confidential reports and research studies in refining, shipping and trading operations. Asdem can call upon the services of a wide range of acknowledged technical and operations experts and will supply reliable expert witnesses when required.

Cobat House
1446-1448 London Road
Leigh-on-Sea, Essex
SS9 2UW, United Kingdom

Office: +44 1702-481656
Email: [javascript protected email address]
  • Full Service Offices
    • Asdem - Singapore
      50 Raffles Place, Level 30
      Singapore 048623
      Office:+65 6534-9278
      Email:[javascript protected email address]
    • Asdem - Mumbai
      712, Raikar Chambers
      Govandi (East), Mumbai India
      Office:+91 22-6511 9222
      Email:[javascript protected email address]
    • Asdem - Bangkok
      Bangna Tower A, 16th Floor
      Bangkok, Thailand
      Office:+66 6-1465-8754
      Email:[javascript protected email address]
    • Asdem - Philippines
      8430 San Bernadino Road
      SBMA, Subic Bay, Philippines
      Office:+63 927-954-1475
      Email:[javascript protected email address]
  • Representative Offices
    • Asdem - Dubai
      Emirates Towers, Level 41
      Dubai, United Arab Emirates
      Email:[javascript protected email address]